Welcome to Bloomwell Collective Terms of Service

At Bloomwell Collective, we believe in fostering a supportive and transparent environment. These Terms and Conditions outline the framework for a positive experience for all members, ensuring clarity on services, responsibilities, and how we can best grow together.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, effective as of November 15, 2023. We may modify these terms occasionally, and any changes will be posted on this page. Your continued use signifies your acceptance of any new terms.

Contact Us with Terms Questions

Scope of Wellness Services and Professional Limitations

Bloomwell Collective offers curated wellness articles, personalized lifestyle upgrade recommendations, exclusive product suggestions, interactive user feedback forums, and bespoke wellness program development, including professional health consultations. Our services are designed to support your holistic health journey.

  • Consultation Limitations: Our wellness consultations offer guidance and support for lifestyle improvements. We encourage you to share relevant medical information with your primary care provider.
  • Professional Certifications: Our wellness professionals hold recognized certifications in their respective fields (e.g., nutrition, mindfulness, fitness coaching) but operate strictly within the bounds of their non-medical expertise.
  • Geographic Availability: While our online content is globally accessible, specific personalized programs and consultations may have geographic limitations based on licensing and regulatory considerations, primarily serving clients in the United States.
A balanced scale with a green plant on one side and a stylized brain icon on the other, symbolizing holistic wellness and professional boundaries.
Ensuring clarity in our wellness guidance.

Pricing, Payment, and Cancellation Terms

Close-up on a hand holding a credit card over a digital tablet displaying secure payment icons, signifying transparent financial transactions.
Transparent and secure transactions for peace of mind.

We strive for clarity in all our financial dealings. Our pricing for services, programs, and memberships is clearly outlined on their respective pages. All payments are processed securely through reputable third-party payment processors.

Payment Processing & Billing:

  • Subscription Services: Billed monthly or annually on the date of your initial subscription.
  • Consultations: Full payment is required at the time of booking.
  • Programs: Payment schedules are specified per program; typically upfront or in agreed-upon installments.

Cancellation & Refunds:

  • Consultations: Cancellations made 24 hours in advance are eligible for a full refund or reschedule. Cancellations within 24 hours or no-shows are non-refundable.
  • Subscription Memberships: Can be canceled at any time. Cancellation effective at the end of the current billing cycle. No pro-rata refunds for partial months/years.
  • Wellness Programs: Refund policies vary by program due to their bespoke nature; specific details are provided at enrollment. Generally, a 7-day no-questions-asked refund period applies from purchase for digital programs, provided no significant portion has been consumed.

Late payments for programs or consultations may result in a pause or suspension of service until the balance is cleared. For any billing inquiries, please reach out to [email protected].

Community Guidelines and Acceptable Use

Bloomwell Collective is built on a foundation of mutual respect, support, and positive engagement. Our community forums, feedback sections, and event interactions are moderated to maintain a welcoming atmosphere for all members.

Expected Behavior Standards:

  • Respectful Interaction: Engage with others courteously and constructively. Discriminatory, hateful, or abusive language is strictly prohibited.
  • Constructive Feedback: Share experiences and insights thoughtfully, focusing on positive growth.
  • Privacy & Confidentiality: Respect the privacy of other members. Do not share personal information about others without explicit consent.
  • Intellectual Property: Do not post copyrighted material without permission. Content you share in public forums may be viewed by others, but your original contributions remain your property.

Prohibited Activities:

The following activities are strictly forbidden and may lead to immediate account suspension:

  • Harassment, bullying, or intimidation of any kind.
  • Posting spam, commercial solicitations unrelated to Bloomwell Collective, or malicious content.
  • Impersonation of Bloomwell Collective staff or other members.
  • Any activity that violates local, national, or international laws.

We reserve the right to monitor content and interactions within our community spaces and to take appropriate action, including warning, content removal, or account suspension, for violations of these guidelines.

Illustration of diverse hands forming a supportive circle, symbolizing community guidelines and ethical conduct in a digital space.
Nurturing a supportive and respectful community.

Questions About Our Terms?

We're here to help you understand our policies fully. If you have any questions or require clarification on our Terms and Conditions, please don't hesitate to reach out.

Email Us at [email protected]

Bloomwell Collective
2847 Arbor Way, Suite 450
Portland, OR 97205, United States
Phone: (503) 827-0199